We wanted to highlight some of the exciting things we’ve done for you so far this year.
In the first quarter, we primarily focused on continued enhancements to support data services for your GDS partners. We upgraded our systems to meet the new Web Services standards for Amadeus, and continue to work with individual customers to migrate them to these new Web Services. Once migrated, you will experience faster and more reliable data processing with your Amadeus transactions. We also engaged with Amadeus, Apollo, and Galileo customers to gather additional technical information needed to support data parsing and data capture requirements for Ancillary Services and EMDs.
We released a new version of our ResRules™ Composer, which provides ResRules writers with more flexibility and efficiency when creating new business rules. Our support team is working with customers to upgrade them to this new version in the second quarter. For more information, visit the Cornerstone Community Site.
We released 28 enhancements to our iQCX platform. These range from a new Composer user interface for our iQCX ticketing module to additional logging details. The details for these enhancements can be found on the Cornerstone Community Site.
The iBank platform had a very exciting first quarter. We continued to release additional elements of the new .NET code base. The updated iBank infrastructure allows us to deliver new capabilities to you, faster and with more flexibility. You are already seeing the results of this work with our Air Activity, Rail Activity, Arrivals, Departures and Upcoming Plans reports.
Our Q1 releases enable iBank to gather data more quickly and efficiently, ensuring you have the data you need when you need it. You can also share your data easier. You no longer need to be in the same database to share data with another agency. You can now modify individual reports for sharing.
We also added some additional options for broadcast reporting. We know that you have your own unique needs for broadcast, and we wanted to make sure you could receive the reports in the frequency you needed. We added a bi-weekly option (every two weeks) and a bi-monthly option (every two months) for both back office and reservation schedules. You also now have the ability to receive a notification in case delivery of a broadcast report fails to a recipient so that you can respond quickly. A common reason for broadcast emails to fail is an issue with the recipient’s email. This new notification ensures that you can make additional arrangements to get the report to that person – and no one is missing the critical information they need to do their job.
In the second quarter, we will kick off a project that will increase your ability to load data from new and different sources. This project will upgrade iBank’s current Extract, Transform, Load (ETL) capabilities and broaden data extraction and warehousing capabilities, making it easier to bring in your data such as expense data, credit card data, and other reservations. We look forward to launching this new capability later in the year.
In the first quarter, the TravelOptix team completed a technology stack upgrade. This upgrade improved platform performance, with faster loading of data and faster recalculations when filtering. This means that you can work more efficiently and see the data visualizations change in real time without loading delays. Charts are now “time-aware,” providing continuous scaling for date fields when drilling into additional emails. The upgrade also provides security enhancements.
We also updated our TicketTRAK® application. This includes greater visibility into the tracking and history of unused segments.
Since we premiered the re-architected 4site platform at Phocuswright in November, we have spent the last few months bringing on our first set of early adopter customers. With their feedback, we have further enhanced our TMC Dashboard and are extending the 4site experience to the desktop as an app, allowing agents and company admins to manage disruptions without leaving their workspace. If you are interested in learning more about 4site, contact Phil Tau for a demo.