Four tribes of future travelers are introduced in this session together with a description of trends fuelling their emergence and technology that could enhance travel experience from booking to arrival. Questions such as: What will the travelers of the future look like? How will their needs change? What will travel providers need to do to secure customer loyalty? How can technology enhance the customer experience? will be asked and more importantly answers will be proposed.
Presenter: Owen Wild
Note: PowerPoint or the free PowerPoint Viewer 2007 is required to play this Slideshow.