insight2

Stop Communicating @ Me

Posted by Alan Minton
Alan Minton
I am the Senior Vice President of Marketing for Cornerstone Information Systems. I am responsible for helping ...
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on Thursday, 12 June 2014
in In Your Corner

As a father of three teenage daughters I greatly value good communication.  I zealously follow the admonition of my friend, Rock Blanco, that “You have two ears, two eyes and one mouth—use them proportionately.”  And I understand that listening is not waiting to talk.  Yet I must admit that, at times, I am overwhelmed and occasionally paralyzed by the level of communication that has been enabled by the wonders of technology.

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A Lesson in Learning

Posted by Tyce Carmichael
Tyce Carmichael
I am the Marketing Manager at Cornerstone which involves a variety of projects that Alan Minton sees fit to se...
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on Thursday, 05 June 2014
in In Your Corner

Over the summer Cornerstone has the pleasure of having two marketing interns that come to us from Indiana University. The idea and prospect of interns varies depending on company and manager, but at Cornerstone we expect to get some real results out of our interns—no coffee runners or paper pushers here. Our interns this summer are not our first, and most likely won’t be our last (note to our current interns: This is not a challenge!), so you would think we have the process of onboarding a college student down to a science right? Think again.

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4 Things I Learned on my Last Business Trip

Posted by Alan Minton
Alan Minton
I am the Senior Vice President of Marketing for Cornerstone Information Systems. I am responsible for helping ...
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on Thursday, 22 May 2014
in In Your Corner

 

I just got back from a quick trip to NYC with some colleagues to make a sales pitch. We worked hard conducting research and practicing our presentation, yet it was what I learned en route that might have the most lasting impact on my business.

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A Million Miles to Cape Town—Part One

Posted by Brian Harmes
Brian Harmes
I am the Senior Director of Marketing for Cornerstone Information Systems. Drawing on my 10 years experience m...
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on Friday, 16 May 2014
in In Your Corner

On our first full day in South Africa, we ran into some Jackass Penguins on Boulder Beach then prayed this was not a bad omen.

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Feedback and Focus

Posted by Ron Childress
Ron Childress
In his role as President & Chief Operating Officer, Ron Childress provides leadership and strategic guidance f...
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on Thursday, 08 May 2014
in In Your Corner

Cornerstone Information Systems announced some major changes to our organization during our recent Customer Conference in Indianapolis. One of the many positive outcomes, specifically for me, was the openness of the communication that came my way from those attending. I received many congratulatory and encouraging comments about my new role as President, and I also had some very candid discussions on areas where we have failed to meet our customers’ needs and expectations.

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Stuck between Principle and a Policy

Posted by Alan Minton
Alan Minton
I am the Senior Vice President of Marketing for Cornerstone Information Systems. I am responsible for helping ...
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on Thursday, 24 April 2014
in In Your Corner

 

I recently read an article by Chris Elliott on the Transparent Airfares Act of 2014. The legislation is supported by airlines and would allow them to remove the taxes and fees from the advertised price of the airfare. The spokesperson says it is about “restoring transparency and truth in advertising.” I can see her point. A lot of products you buy, think cars and TVs, have the taxes and fees excluded from the price tag, and these are then added on when completing the purchase for a total price.

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They Don't Call it a 3rd Party for Nothing

Posted by Alon Zaibert
Alon Zaibert
Alon brings his positive energy and an out-of-the-box "everything is possible" attitude to Cornerstone. Growin...
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on Thursday, 17 April 2014
in In Your Corner

While meditating during one of my recent flights over the Florida/Georgia border I was challenged by the guy sitting next to me to think about relationships with third party providers.

 

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How Open Booking Can Benefit Managed Travel

Posted by Ethan Laub
Ethan Laub
Ethan Laub is the founder and Chief Executive Officer of TripScanner. Prior to TripScanner, Ethan was a Dir...
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on Thursday, 03 April 2014
in In Your Corner

By Ethan Laub, CEO of TripScanner

Over the last few years, perhaps no topic in our industry has been as hotly debated as open booking.  It has raised challenging questions, and much anxiety, about the future of managed travel.  

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And Now, a Word from our Sponsors

Posted by Elizabeth Moser
Elizabeth Moser
As the Marketing Coordinator for Cornerstone Information Systems, Elizabeth is responsible for creating, curat...
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on Thursday, 27 March 2014
in In Your Corner

 

 

If you’ve looked at the agenda for the Cornerstone Customer Conference recently, you’ll already know that Cornerstone’s best and brightest are coming together to answer your questions and unveil new advancements—reason enough for any user of our products to want to come. What you may not have noticed is the list of sponsors that will be joining us in Indianapolis that you’ll have a chance to talk to. So the purpose of the weekly installment of our blog today is to give you the “who’s who” of the Customer Conference!

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12 (+1) Things to Add to Your Indy Bucket List

Posted by Elizabeth Moser
Elizabeth Moser
As the Marketing Coordinator for Cornerstone Information Systems, Elizabeth is responsible for creating, curat...
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on Thursday, 20 March 2014
in In Your Corner

Why did the New York Times call Indianapolis one of the 52 places to visit in 2014? Here’s a hint: it’s not just for the car race. 

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Phishers & Hackers & Breaches—Oh My! How Cornerstone is Keeping Your Data Safe

Posted by Brad Franklin
Brad Franklin
Brad Franklin is the IT Director at Cornerstone Information Systems. He joined the team in 1999 after spending...
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on Thursday, 13 March 2014
in In Your Corner

...
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10 Things You Should Know About Cornerstone's New Marketing Coordinator

Posted by Elizabeth Moser
Elizabeth Moser
As the Marketing Coordinator for Cornerstone Information Systems, Elizabeth is responsible for creating, curat...
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on Thursday, 06 March 2014
in In Your Corner

 

Hi! I’m Elizabeth. I’m fairly new at Cornerstone, and if we’re going to be friends there are some things you should know about me:

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Why Not The Computer Business

Posted by David Wardell
David Wardell
David Wardell has worked in travel distribution, computer services, publishing and media, and hospitality for ...
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on Monday, 24 February 2014
in In Your Corner

...
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IATA and NDC Phobia - Update On the New Distribution Capability

Posted by David Wardell
David Wardell
David Wardell has worked in travel distribution, computer services, publishing and media, and hospitality for ...
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on Tuesday, 17 December 2013
in In Your Corner

IATA is listening--or so I've read in a number of published reportsi. To whom and about what is open to question.

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Don't You Believe It!

Posted by David Wardell
David Wardell
David Wardell has worked in travel distribution, computer services, publishing and media, and hospitality for ...
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on Tuesday, 05 November 2013
in In Your Corner

People have worried about logical thought for thousands of years—especially on the part of those with whom they disagree. Elaborate systems have been devised to help us identify flawed thinking, sometimes referred to as logical fallacies.

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RunUp Labs to Sponsor Workshop at PhoCusWright Conferencce

Posted by Tyce Carmichael
Tyce Carmichael
I am the Marketing Manager at Cornerstone which involves a variety of projects that Alan Minton sees fit to se...
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on Monday, 04 November 2013
in In Your Corner

We would like everyone to know that RunUp Labs will be sponsoring a workshop at this year’s PhoCusWright Conference. PhoCusWright is the top travel technology conference in the industry.  With over 1,000 attendees expected for the conference, this is a great opportunity for attendees to learn more about our travel technology accelerator program. 

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Measuring Web Site Quality With Net Promoter Scores

Posted by Paul Laherty
Paul Laherty
Paul Laherty enjoys tackling travel industry problems. He joined Cornerstone Information Systems to lead their...
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on Tuesday, 29 October 2013
in In Your Corner

Mike Premo, ARC’s President, gave a presentation during the CTDA conference in Lake Las Vegas last week. Mike showed us how ARC has turned to the Satmetrix Net Promoter Score to measure their performance. It turns out ARC’s score is a 70 – which basically means a lot of their customers are raving fans. See more about other companies’ scores here.

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The Business Reality of Open Booking

Posted by David Wardell
David Wardell
David Wardell has worked in travel distribution, computer services, publishing and media, and hospitality for ...
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on Wednesday, 09 October 2013
in In Your Corner

The Productivity Pit

Posted by David Wardell
David Wardell
David Wardell has worked in travel distribution, computer services, publishing and media, and hospitality for ...
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on Tuesday, 17 September 2013
in In Your Corner

Innovation in the travel industry is much more difficult than you may imagine. Not only is there a famine of genuinely innovative ideas and programs but gaining acceptance for them can be close to impossible.

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Everything Old is New Again

Posted by Alan Minton
Alan Minton
I am the Senior Vice President of Marketing for Cornerstone Information Systems. I am responsible for helping ...
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on Friday, 06 September 2013
in In Your Corner

There is nothing like using a Peter Allen song title from All That Jazz to do a setup for a tech review but I am a fan of obscure cultural references so this is what you get. 

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Blogs

40 post(s)

IYC Bloggers

Brad Franklin
"Brad Franklin is the IT Director at Cornerstone In..."
Elizabeth Moser
"As the Marketing Coordinator for Cornerstone Infor..."
Alon Zaibert
"Alon brings his positive energy and an out-of-the-..."
Rock Blanco
"Previously, Rock was the President of Prime Number..."
Paul Laherty
"Paul Laherty enjoys tackling travel industry probl..."
David Wardell
"David Wardell has worked in travel distribution, c..."