However risky, making technology predictions is a popular and occasionally enlightening pastime. I've found it helpful to have a “watch list” of projects and products that might be influential or require some business strategy adjustment. Here is my current travel industry-related list, in no parti

Duty of Care is the idea that Corporations are responsible for the security of their employees during travel and when engaged in activities that support the company’s interests. The European Union’s Duty of Care Act is the most prominent regulation in Europe to codify this requirement. The EU spells

Data and their application have been a travel industry fixation since ADS was discovered over 30 years ago. When it became practical to collect the specifics of what travel customers were buying, suddenly it was an essential management task. Effective competition hinged on being the best data manipu

Talking about “the travel industry” often invites criticism that it's impossible to generalize—travel companies of any description are not identical and can't be expected to behave as one. This ignores the experience of even casual observers, who see business decisions, successes, and failures widel